Privacy Policy

Volt Rideshare ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and related services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name, email address, phone number, and mailing address.
• Payment details (e.g., credit card, PayPal, or cryptocurrency wallet information).

1.2 Usage Information

• Device information (e.g., IP address, browser type, and operating system).
• App usage data (e.g., ride requests, trip history, and rewards activity).
• Geolocation data (for route optimization, ride matching, and navigation).

1.3 Communications

• Feedback, inquiries, and messages sent through our platform or customer support.
• Social media interactions with our official accounts.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Match riders with drivers and optimize routes.
• Process payments, rewards, and referrals.
• Send transactional communications (e.g., ride confirmations, receipts).
• Send promotional materials, updates, and offers (with your consent).
• Analyze usage patterns to enhance user experience.
• Comply with legal requirements and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

3.1 Service Providers

Third-party vendors (e.g., payment processors, cloud hosting providers, and mapping services) to facilitate the Services.

3.2 Business Partners

Electric vehicle (EV) charging providers for seamless charging experiences. Carbon offset organizations to support sustainability initiatives.

3.3 Legal Requirements

To comply with legal obligations or respond to lawful requests from public authorities.

3.4 Corporate Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Choices

You have the following rights regarding your information:

4.1 Access and Update

Access your account to update personal information or preferences.

4.2 Marketing Communications

Opt-out of promotional emails by clicking "unsubscribe" in the email footer. Adjust notification settings in the mobile app.

4.3 Location Services

Disable location tracking via your device settings (may limit certain features).

4.4 Account Deletion

Request account deletion by contacting us at support@voltrideshare.com.

5. Data Security

We implement technical and organizational measures to protect your data, including:

• Encryption of sensitive data (e.g., payments and passwords).
• Secure storage on trusted platforms (e.g., AWS, Supabase).
• Regular security audits and monitoring.

6. Data Retention

We retain your information for as long as necessary to provide the Services or comply with legal obligations. Data related to ride history and rewards may be retained for financial and regulatory compliance.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

8. International Users

If you access the Services from outside the United States, note that your information will be processed and stored in the U.S., where privacy laws may differ from your jurisdiction.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be effective when posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: